OPPL staff trains to become more disability aware

Aug. 4, 2017
Forget your reading glasses? Orland Park Public Library is now offering reading glasses to patrons at the second floor reference desk for use while in the library. Reading glasses are just some of the assistive technology offered at the library. The library also offers a JAWS Screen Reader and a Video Enlarging Machine.
These offerings are part of the library’s goal to become more inclusive and disability aware. Library staff recently trained with members from JJs List to offer great service to patrons with disabilities. Training included what it means to be ADA compliant, how to use first person language, how to behave around service animals, how to communicate better with patrons who might be more difficult to understand, and when to offer help.
JJs List is a social enterprise that helps train staff from businesses and agencies on how to offer the best service to patrons with disabilities. JJs List employs people with developmental disabilities, helping people to achieve their full potential, accept a valued role in their community, and lead rewarding lives.
Residents interested in seeing a directory of businesses and agencies that have trained to be more disability aware can go to jjslist.com/pages/directory for a full list.
Library staff has taken advantage of quite a few continuing education opportunities recently to better serve patrons. Recently staff attended events such as “Sensory Processing Disorders and Movement”, “Autism Basics: A Primer for Librarians”, and “Autism 101 for Libraries”.
Patrons interested in learning more about library services are encouraged to call the library at 708-428-5100 or visit the library at 14921 Ravinia Avenue in Orland Park, IL 60462. Hours are Monday through Friday 9 a.m. to 9 p.m.; Saturday 9 a.m. to 5 p.m.; and Sunday 1 p.m. to 5 p.m.